Welcome to Wenn Bathroom Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wennbathroom.com or make purchases from our online store.

1. Information We Collect

We collect several types of information from and about users of our website:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment gateways)
  • Transaction Information: Details about products you purchase, order history, and payment method (note: we do not store full credit card details)
  • Technical Information: IP address, browser type, operating system, referring URLs, device information, and browsing behavior
  • Communication Data: Records of your correspondence with us if you contact our customer service

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for bathroom accessories and fixtures
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services based on your preferences
  • To prevent fraudulent transactions and enhance security
  • To send you important account/service-related notifications
  • For internal business purposes such as data analysis and audits
  • To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing customer service
  • Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent fraud
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • All payment transactions are processed using PCI-DSS compliant services with 256-bit SSL encryption
  • Regular security audits of our systems
  • Fraud detection monitoring
  • Secure checkout with HTTPS encryption
  • Limited access to personal data on a need-to-know basis

While we strive to protect your information, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Opt-out: Opt out of marketing communications (though we may still send service-related messages)
  • Restriction: Request restriction of processing in certain situations

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior to improve our services
  • Provide a more personalized shopping experience
  • Prevent fraudulent activity

You can control cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Wenn Bathroom Shop
2065 Burton Avenue
Memphis, US 38128
Email: [email protected]